The travel agent’s personal assistant

Peace of mind for the agent.
An organized trip for the traveler

All your clients' trip documents, organized automatically and in the traveler's hands. Drag in the documents, AI files everything and you always know what is still missing in each trip file.

Agent workspaceToday
1Urgent
2No insurance
2To publish
23Published
Barcelona · Cohen2 missingHDR-2609-0031Updates
London · Conference1 missingHDR-2610-0040To complete
Rome · LevinsonHDR-2608-0027Traveling
Traveler app
How it works

The agent drags. PALAMI organizes

Three simple steps.

1

Drag the documents into the file

Flight confirmations, vouchers, tickets and insurance policies, as PDF, JPEG or screenshots.

2

PALAMI organizes

A dedicated AI engine recognizes each document, extracts the details, gives it a clear name and places it in the schedule, all automatically.

3

The traveler gets it all

A personal app for every traveler, under your brand and with no download: documents, schedule, destination info and direct chat with the agent.

No more ping-pong

Travelers find everything themselves. You get fewer questions

Once the booking is closed, drag all the documents into the file. From then on the traveler finds what they used to ask about and your messages are left for questions that really need an agent.

Without PALAMI

Documents scattered across emails, questions on WhatsApp

TravelerWhere’s my flight ticket? Can’t find the email23:41
AgentSending it again 🙂07:02
TravelerWhen is the match we booked?07:15
TravelerWhat’s the hotel address? The driver is asking10:20
TravelerDid the shuttle time change?12:34
With PALAMI

Everything is already with the traveler, right on their phone

The flight ticketIn “Key documents”, saved on the phone even offline
Tickets for attractionsConcerts, sports games, ski equipment and more. In the schedule on the right day and time, with the tickets attached and directions to the venue
The hotel addressIn the local language, ready to show the driver, with navigation
Transfer detailsPickup time, meeting point and destination, in the schedule. If anything changes, the traveler gets a notification right after the agent approves it
And for what really needs an agent: chat with the agent, right from the app.
Benefits

Good for the agent, the traveler and the agency

The system remembers, schedules and updates, so your mind stays free for what really matters.

For agents and agency managers

Full control, without keeping it all in your head

All trips at a glance

A status for every file, what’s urgent today and what’s ready to publish.

Departures and landings calendar

All of the agency’s flights in a monthly or weekly view. See at a glance who flies today and who lands tomorrow.

Notifications that remember for you

Set once when you and your travelers get reminders.

See what’s missing in every file

Insurance not yet bought or a ticket that hasn’t arrived is flagged automatically. Handle it in time.

Teamwork, even on vacation

Share trips with several agents, so a trip never stalls when someone is out of the office.

Stay in touch, even after the trip

Chat with travelers during the trip and after they return, a message from the agency inviting them to the next one.

Every customer, every trip

One customer card with all of their trips, from past ones to the next.

Full history for every file

Every change to a file is saved, with who made it and when.

For the traveler

A travel experience on a whole new level

All tickets in one place

Flights, hotel, transfers and attractions, every document easy to reach. One tap to navigate to any address.

Reminders and updates on the phone

Push, WhatsApp, SMS or email notifications.

Chat with the agent

Ask the agent right from the app, no need to look for a number.

Works offline

The trip is saved on the phone, including the insurance policy.

Emergency help in one tap

Local emergency numbers, the insurance, the agency’s line and the hotel address for the driver.

A free mind for the next trip
PALAMI remembers to schedule, remind and update. You’re free for the next customer and the next trip and the customer feels the agency is with them all the way.
Product peek

This is what it looks like

Screens from the system with a sample agency and data, shown in Hebrew, the product’s interface language. Traveler screens are illustrative.

Want to see how it works for your agency?

We’d be happy to show you PALAMI on a real trip and answer any question.

  • Dashboard, trip file and document drag-and-drop
  • What the traveler sees on their phone
  • No commitment
We’ll only use your details to get back to you. Privacy policy